Tenants and landlords alike take vacations throughout the year, especially during the summer.
But when you own rental properties, you must ensure your tenants have up-to-date emergency contacts to reach the landlord’s substitute. With increasingly rainy summers and heavy downpours, having the right contact is essential.
Here’s a follow-up checklist:
- Contact details of a designated responsible person : This individual will handle all tenant communications—calls, emails, and any other requests. They must also deal with emergencies (water damage, fire, death in a unit, etc.).
- Access to all supplier contacts and intervention plans : The responsible person should have your full vendor list, insurance policy, tenant register, and any emergency response plans.
- Mail monitoring : You may receive hearing notices, formal demands, or non-compliance advisories. Since response deadlines may apply, regular mail checks are necessary.
- Hearings : If a hearing is scheduled, determine whether you can be represented or if you need to request a postponement. We recommend contacting our legal department for assistance.
- Property showings : Any units still available for rent? Provide the contact details of the person conducting showings and confirm with the APQ that they’re authorized to carry out pre-leasing inspections on your behalf.
These guidelines also apply to tenants.
A tenant isn’t required to inform the landlord, but must ensure the landlord, superintendent, or property manager can reach them in an emergency and show the unit during an extended absence.
If you have any questions, please feel free to contact us.