In the course of operating the Electronic Services, we may collect two types of information about our users: personal information and non-personal information.
Personal information is personally identifiable information, such as your name, and email address. Personal information is collected by us when you choose to provide it to us when registering for an Electronic Service, such as when you choose to create an account on our web site or send us comments. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may address the subject matter accordingly. We may also receive personal information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.
Business contact information such as the name or telephone number of your company is not considered personal information.
Non-personal information is information of an anonymous nature, such as your Internet Protocol Address (IP Address), the domain you may have used to access An Electronic Service, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors and average time spent on an Electronic Service, is also considered non-personal information.
Non-Personal Information is collected or derived by us in the course of operating the Electronic Services. For example, our Web servers may automatically collect non-personal information which is provided through your browser or stored on a cookie or through a web beacon when you choose to visit an Electronic Service. Non-personal information is used by QLA as described here.
USE OF PERSONAL INFORMATION
Personal information may be used by us for the following purposes:
Providing you with the Electronic Services and information you have requested from us, including your use of the Electronic Services. We may from time to time use your personal information to contact you about changes, enhancements or similar notices related to the Electronic Services; or
QLA may also use personal information if it has reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.
DISCLOSURE OF PERSONAL INFORMATION
We will not sell or rent your personal information to anyone.
We will only disclose your personal information to third parties:
Where you have specifically given us your consent to disclose your personal information for a designated purpose;
Who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with the Electronic Services. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such personal information and to use such information solely for purposes related to the provision of the Electronic Services; or
As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest.
LINKS TO OTHER SITES AND ADVERTISEMENTS
In certain areas, such as when you provide credit card information to us, we work to help protect the security of your credit card information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology.
You can help protect the security of your personal information as well. For instance, never give out your password, since this is what is used to access your profile or account. Also remember to sign out and close your browser window when you finish using an Electronic Service or surfing the Web, so that other people using the same computer won't have access to your information.
ACCESSING AND CHANGING ACCOUNT/ REGISTRATION INFORMATION
QLA provides you with the means to access, update, edit or delete any account information you may have provided to us at any time on your own by going to the appropriate page in the profile section of the relevant Electronic Service, and changing or deleting such information as desired.
If you are unsure whether we have a record containing any of your personal information and would like to confirm whether or not we do, please send an e-mail at firstname.lastname@example.org, indicating all e-mail addresses that you may have given us.
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